Payment

Payment at Gomibo is easy and secure. You can use one of the following payment methods:


Payment method Costs Processing time
Credit card (Visa / Mastercard) Free Immediate
Bank transfer Free 1-2 business days
Maestro Free Immediate
Giropay Free Immediate
Klarna direct transfer Free Immediate
PayPal Free Immediate
Gomibo Voucher code Free Immediate

Immediately after your payment is processed, you'll receive an email to let you know that your payment has been received. Once we receive your payment, we'll get to work to make sure that you get your hands on your order as soon as possible.


Frequently asked questions

Here, you can find everything you need to know about the different payment methods. Click on a question to read the answer.

  • What are the payment methods for my country?

    Our customers can always pay via bank transfer, Visa/Mastercard, and Maestro. There may be an extra option available for your country. In the table below, you will find an overview of all payment methods per country.

    Country Payment methods Costs
    Belgium Bank transfer, Visa/Mastercard, Maestro & Bancontact. Free
    Denmark Bank transfer, Visa/Mastercard & Maestro Free
    Finland Bank transfer, Visa/Mastercard & Maestro Free
    Germany Bank transfer, Visa/Mastercard, Maestro, Klarna direct transfer, Giropay & PayPal Free
    Ireland Bank transfer, Visa/Mastercard, PayPal & Maestro Free
    Italy Bank transfer, Visa/Mastercard & Maestro Free
    Netherlands Bank transfer, Visa/Mastercard & iDeal Free
    Norway Bank transfer, Visa/Mastercard & Maestro Free
    Austria Bank transfer, Visa/Mastercard, Klarna Sofortüberweisung, PayPal & Maestro Free
    Poland Bank transfer, Visa/Mastercard & Maestro Free
    Spain Bank transfer, Visa/Mastercard & Maestro Free
    Czech Republic Bank transfer, Visa/Mastercard & Maestro Free
    United Kingdom Bank transfer, Visa/Mastercard & Maestro Free
    Sweden Bank transfer, Visa/Mastercard & Maestro Free
    Switzerland Bank transfer, Visa/Mastercard, Klarna Sofortüberweisung & Maestro Free

  • How do I pay via bank transfer?

    To pay via bank transfer, select the payment method “Bank Transfer” (German: Banküberweisung) when placing your order. We'll then send you an email with instructions.

    Bank details:
    Belsimpel te Groningen
    IBAN: NL12INGB0005726296
    BIC: INGBNL2A
    Description: your order number.

    You will not be charged for a bank transfer. However, please take into account that it may take 1 to 2 business days before the bank transfers the payment to our bank account. Once we've received and processed your payment, we'll ship your order.

  • How can I pay via credit card?

    You can pay for your order with a Mastercard or Visa credit card on a special, secured page. You will not be charged transaction costs when making a payment with a credit card and your payment will be processed immediately.

    Payments are limited to €5000 per order.

    For credit card payments, we ask for account verifications of 1 cent at random. This will only take a few clicks. This way, we can make sure that no one is able to misuse your credit card details.

  • How can I pay via Klarna Pay Later?

    With Klarna Pay Later, you can pay for your products after your order. You have until 14 days after you placed the order to pay. To pay with Klarna Pay Later, select this payment method in the shopping cart and fill out your payment details.

    Payments are limited to €2500 per order.

    To view your invoices and for more information about Klarna Pay Later, visit the Klarna website.

  • I received a Gomibo voucher code. How do I use it?

    Did you receive a Gomibo voucher code from us? You can redeem it when you place an order on our website. You can use one voucher code per order. Which product group your voucher code is valid for can be found in the email in which we sent you your voucher code. In the same email you will also find until when your code is valid and how to redeem it on our website. Voucher codes cannot be used in parts, so you can use them only once.

  • How long before the purchase amount is refunded?

    If you cancel or exchange a product and receive (partial) refund, the amount will be transferred back to the account you used for payment within 5 business days. We wait with the refund until the products have been returned to us. 

    Did you pay by credit card? Then we will also refund the amount within 5 working days. Do keep in mind that it can take up to one month before the refunded amount is visible in your credit card account

  • How can I reclaim VAT because of export outside of the EU?

    In case of export outside the EU, you can reclaim VAT that you've paid in the Netherlands as a private customer. Conditions for this are that the invoice amount including VAT is at least € 50 and that the product is exported from the EU within 3 months after purchase. This is regulated by law.

    You can reclaim paid VAT as follows:

    1. Have the invoice stamped by customs.
    2. State the new foreign address with pen on the invoice. Also make sure that your bank account number is on the invoice.
    3. Send the invoice together with a copy of your passport via our Contact form.

    We will settle the rest with customs authorities. If the application has been approved by customs, you will receive a refund of the VAT within 14 days.

  • Can I receive a 0% VAT invoice as a business customer from Belgium or Germany?

    Yes, as a business customer from Belgium or Germany, you can reclaim VAT paid in the Netherlands. You will receive a VAT-free invoice which will contain amounts excluding VAT. You have two options to choose from:

    1. The VAT is settled after payment
      You place your order and pay the amount including VAT. Your order will be shipped immediately. Following the order, send us the order number of your order, the VAT identification number, and the request for a 0% VAT invoice via our contact form. This invoice will be sent to you within 5 business days, after which the amount paid will be refunded to your account within one week.
    2. The VAT is settled before payment
      You place your order but don't pay for it yet. Following the order, send us the order number of your order, the VAT identification number, and the request for a 0% VAT invoice via our contact form. You will receive a link to pay the due amount excluding VAT within 2 business days. As soon as the amount has been paid, we will ship your order and you'll receive a 0% VAT invoice within 5 business days.

    In short, you can choose to either pay the VAT amount so you'll receive the order sooner or wait for the VAT-free invoice.